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The desire to collect information on customers is not new for Target or any other large retailer, of course. For decades, Target has collected vast amounts of data on every person who regularly walks into one of its stores. (Customer Information Quotes)
Information technology departments must spend enormous amounts of time and money worrying about integrating big computer systems with billions of pieces of customer data. (Customer Information Quotes)
We can collaborate with a Netscape employee or partner who’s halfway around the world. We can distribute information and software to customers and shareholders, and get their feedback. (Customer Information Quotes)
Think about it: if you were running a multi-million dollar company, and your database of customer information was stolen, would you want to tell your clients? No. Most companies did not until the laws required them to. It’s in the best interest of organisations - when they’re attacked and information is stolen - to tell nobody. (Customer Information Quotes)
Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands (Customer Information Quotes)