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Jeremy Stoppelman Quotes

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Consumers are empowered by Yelp and tools like it: before, when they had a bad experience, they didn’t have much recourse. They could fume, but often nothing else other than tell their friends  (Jeremy Stoppelman Quotes) If somebody writes a review of a dry cleaner, that piece of content is not wildly viral. It’s not like a viral video that can spread across the world in a matter of minutes, so as a result, each market is almost an island unto itself.  (Jeremy Stoppelman Quotes) About every year or two, there is a moment of truth where there’s some new development in the marketplace, some new technology, some sort of existential crisis. You just have to be vigilant about looking out for those moments.  (Jeremy Stoppelman Quotes) There’s been resistance to every new technology that’s ever been introduced. When books came out hundreds of years ago, there were complaints that it would destroy the oral tradition. Some of those fears were justified, but it didn’t stop the rise of the written word. And books have proven to be incredibly useful.  (Jeremy Stoppelman Quotes) I think by paying attention to the feedback that you get on Yelp, you can very quickly integrate it into your business... The really savvy folks out there, they don’t necessarily take anything negative personally, but use it as constructive feedback and adjust their business.  (Jeremy Stoppelman Quotes) Starting a company, your success is going to be very dependent on how you adapt. You’re going to make decisions, you’re going to make bets; most of them are going to turn out to be wrong.  (Jeremy Stoppelman Quotes) I’ve been through a couple of mergers - they’re not that fun. And it’s easy to lose your focus on this grandiose mission you established for yourself as an independent company.  (Jeremy Stoppelman Quotes) When you read reviews on Yelp, you get a good sense of what’s going to happen when you walk in the door of that business. The challenge is that there are fifteen million businesses in the U.S., and its very hard to communicate with all of them about how Yelp works, and why it works the way it does.  (Jeremy Stoppelman Quotes) One of the challenges of buying local advertising is, how do you know if it worked? How do you know if it’s got value? We’re moving toward an e-commerce experience for local, an Amazon-like experience for local  (Jeremy Stoppelman Quotes) In the very beginning, Yelp started as a service where we really didn’t think people would write reviews for fun. The whole concept of user-generated content was pretty nascent in 2004  (Jeremy Stoppelman Quotes) Maintaining the trust of the consumer is critical to our business. We live and breathe only one thing, which is wanting to connect consumers with great local businesses, and I don’t feel we can do that if we don’t have effective ways to prevent gaming of the system  (Jeremy Stoppelman Quotes) Everyone is panicked about the transition to mobile. I don’t lose any sleep whatsoever  (Jeremy Stoppelman Quotes) You have to be very nimble and very open minded. Your success is going to be very dependent on how your adapt  (Jeremy Stoppelman Quotes) If somebody writes a review of a dry cleaner, that piece of content is not wildly viral. It’s not like a viral video that can spread across the world in a matter of minutes, so as a result, each market is almost an island unto itself  (Jeremy Stoppelman Quotes) Yelp is in a very nice spot: local data, and especially review data, is one of the killer apps on mobile phones  (Jeremy Stoppelman Quotes) On mobile, what are the core apps? It’s basically messaging, mapping and review data  (Jeremy Stoppelman Quotes) About every year or two, there is a moment of truth where there’s some new development in the marketplace, some new technology, some sort of existential crisis. You just have to be vigilant about looking out for those moments  (Jeremy Stoppelman Quotes) The biggest thing is to create a product that consumers find useful. As more and more people like something, it becomes harder and harder to have a conspiracy theory about it  (Jeremy Stoppelman Quotes) The entrepreneurs that really make it are the ones that start with an idea but are ready to change it at a moment’s notice  (Jeremy Stoppelman Quotes) Starting a company, your success is going to be very dependent on how you adapt. You’re going to make decisions, you’re going to make bets; most of them are going to turn out to be wrong  (Jeremy Stoppelman Quotes)