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Masaaki Imai Quotes
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Progress is impossible without the ability to admit mistakes (Masaaki Imai Quotes)
It is impossible to improve any process until it is standardized. If the process is shifting from here to there, then any improvement will just be one more variation that is occasionally used and mostly ignored. One must standardize, and thus stabilize the process, before continuous improvement can be made. (Masaaki Imai Quotes)
Japanese management practices succeed simply because they are good management practices. This success has little to do with cultural factors. And the lack of cultural bias means that these practices can be - and are - just as successfully employed elsewhere. (Masaaki Imai Quotes)
I believe that management should focus on two particular areas. One is Gemba (shop floor) and the other is customer (not the shareholder). (Masaaki Imai Quotes)
Kaizen means ongoing improvement involving everybody, without spending much money (Masaaki Imai Quotes)
Kaizen is like a hotbed that nurtures small and ongoing changes, while innovation is like magma that appears in abrupt eruptions from time to time (Masaaki Imai Quotes)
You can’t do kaizen just once or twice and expect immediate results. You have to be in it for the long haul (Masaaki Imai Quotes)