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Sam Walton Quotes
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I had to pick myself up and get on with it, do it all over again, only even better this time (Sam Walton Quotes)
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else (Sam Walton Quotes)
Celebrate your success and find humor in your failures. Don’t take yourself so seriously. Loosen up and everyone around you will loosen up. Have fun and always show enthusiasm. When all else fails, put on a costume and sing a silly song (Sam Walton Quotes)
There’s absolutely no limit to what plain, ordinary, working people can accomplish if they’re given the opportunity and encouragement to do their best (Sam Walton Quotes)
Keep everybody guessing as to what your next trick is going to be. Don’t become too predictable (Sam Walton Quotes)
Money and ownership alone aren’t enough. Set high goals, encourage competition, and then keep score (Sam Walton Quotes)
The way management treats their associates is exactly how the associates will then treat the customers (Sam Walton Quotes)
The secret of successful retailing is to give your customers what they want. And really, if you think about it from the point of view of the customer, you want everything: a wide assortment of good quality merchandise; the lowest possible prices; guaranteed satisfaction with what you buy; friendly, knowledgeable service; convenient hours; free parking; a pleasant shopping experience (Sam Walton Quotes)
Ignore the conventional wisdom. If everybody else is doing it one way, there’s a good chance you can find your niche by going in exactly the opposite direction (Sam Walton Quotes)
The job of senior management is to cultivate an environment where store managers can learn from the market and from each other (Sam Walton Quotes)
... You can make a positive out of most any negative if you work at it hard enough (Sam Walton Quotes)
Communicate everything you can to your associates. The more they know, the more they care. Once they care, there is no stopping them (Sam Walton Quotes)
All that hullabaloo about somebody’s net worth is just stupid, and it’s made my life a lot more complex and difficult (Sam Walton Quotes)
I not only knew I wanted to go into retailing, I also knew I wanted to go into business for myself (Sam Walton Quotes)
If I had to single out one element in my life that has made a difference for me, it would be a passion to compete (Sam Walton Quotes)
Job security lasts only as long as the customer is satisfied. Nobody owes anybody else a living (Sam Walton Quotes)
Servant leadership is the foundation and the secret of Sam Walton’s ability to achieve team synergy (Sam Walton Quotes)
At Wal-Mart, if you couldn’t explain an idea or a concept in simple terms on one page of paper Sam Walton considered the new idea too complicated to implement (Sam Walton Quotes)
Sam Walton instilled ownership of the products in the stores into the collective consciousness of every associate regardless of what job they did for the company (Sam Walton Quotes)
Sam Walton was a master storyteller who used illustrative stories to reinforce his cultural standards (Sam Walton Quotes)